Your business has a unique personality made up of various facets that include customers, stakeholders, processes, history and more. To build an ecommerce strategy with velocity we have to understand your personality and long term goals in order to shape an agile, evolutionary and scalable path to continued success.
- Ecommerce strategy, process and workflow
- Ecommerce platform selection
- Accounting, ERP and 3rd party logistics consulting
- Omni-Channel strategy, POS and Order management consulting
Social Marketing has become an extremely cost effective and versatile way to consistently reach new and existing customers. With our extensive social experience and insights we empower businesses to create, leverage and execute social strategies that elevate consumer engagement, brand equity and return on investment.
- Social strategy and execution
- Social campaigns and contests
- Content creation and production
seo & sem consulting
By now you know that keywords are a thing of the past. If not, surprise! They don’t matter anymore. SEO and SEM have been long considered a black-art with many variables that contribute to the success of search visibility. We create best practice checklists and on-page optimizations to increase your site’s visibility and increase site traffic.
- Search Engine Optimization
- Search Engine Marketing
- Pay Per Click strategy and management
analytics & analysis
Perfection isn’t an actual destination but an on-going process consistening of measuring, reviewing, and executing. We review vital data and identify trends and anomalies to evolve workflows and experiences across our projects. This part of the process is frequently overlooked and under-appreciated but is pivotal to sustaining growth.
- Google Analytics management and analysis
- Pixel tracking setup, management and analytics
- Tag management setup, management and analytics
brand and identity
A logo is worth 1000 words and we’ve helped create and build brands with lasting impressions across many industries. Our process takes us from understanding and embracing your business’s core values to translating it to an identity that resonates with your target markets.
- Customer Research
- Market & Competitive Research
- Logo Design
- Style Guides & Brandbooks
We take great pride in developing simple, effective and dramatic visual components. From eCommerce sites and web apps to print and packaging we intuitively fuse your branding and information to create beautiful and functional visual designs.
- Responsive ecommerce websites
- Web Apps & Microsites
- Print & Infographics
user interface & experience
A successful user experience combines smart visual design and effective information architecture. Our goal is to create a relevant, intuitive and conversion driven customer experience.
- User experience mapping and design
- Interface & Usability design
- Storyboarding & Wireframing
- Focus Groups
This is considered to be the technical part of the design process. We gather, understand, organize and place information with the deliberate purpose to engage, inform and convert customers.
- Information flow and design
- Site mapping
- Site structure mapping and design
front-end & back-end development
Whether transforming design to pixel perfect responsive experiences or creating highly customized features our recipe for successful code development involves creativity, experience, passion, discipline, restraint and documentation.
- Pixel perfect & mobile optimized frontend development
- Disciplined & secure backend development
- Development & Staging development environments
- Strict GIT code version control and documentation
ecommerce platform implementation
Once a platform is chosen the focus begins on building and developing the platform. From configuring settings, populating products to documenting, auditing and customizing code we specialize in helping your business leverage all of the platform features.
- Ecommerce platform development and customization
- Expertise with Magento Commerce, Shopify Plus, and Amazon
- M1 to M2 Migrations
3rd party software and extensions
Sometimes to increase the flexibility and scalability of an ecommerce platform extensions and 3rd Party software must be incorporated. We are experts with managing extensions and integrating 3rd Party software vendors into your platform securely.
- Extension qualification and auditing
- Extension installation and maintenance
- 3rd Party custom integration and development (POS, ERP, 3PL etc.)
qa testing and performance optimization
In a world where browsers and devices become more fragmented, through quality assurance testing is important to maintain a consistent website experience. Moreover, website load times and speeds can effect user experience as well as sales revenue.
- QA testing & debugging
- Cross-browser & device testing
- Code performance testing & Siege testing
- Caching and Speed optimization
Beyond creating and designing the software we make it a requirement to know the hardware it runs on. Our team of DevOps engineers allow us to design secure, optimized and scalable cloud hosting for your ecommerce platform. Your business has one point of contact for the entire platform development and hardware stack.
- Managed Public, Private, Hybrid and Shared Cloud Hosting
- Cloud Apps (Quickbooks, ERP, Sharepoint and File Servers)/li>
- Firewall, Load balancing and CDN Caching
- DNS registration and hosting
performance and scalability
Demand volatility is a threat to the bottom line of any business. We design, implement and monitor various performance and scalability offerings so your ebusiness can react and evolve to meet the unpredictable demand curves.
- Ecommerce platform tuning and caching (Memcached, Redis and Varnish)
- Content Delivery Network (CDN) setup and management
- Cloud Server load Balancing and clustering
- DNS registration and hosting
enhancements, upgrades, migrations & fixes
Have a bug that’s causing an emergency? Developer dissapeared? We can help. We’re built to support the smallest of businesses through enterprise customers with thorough communication, accountability and responsibility.
- Ecommerce platform enhancements and custom features
- Emergency custom development and one-off fixes
- Code troubleshooting
- Ecommerce migrations and upgrades (software and server)
monitoring and resolution
In the chance that there’s a glitch, we’re the first to know, respond and resolve any issues that may arise. We are proactive and not reactive in how we manage our processes and workflows as to minimize potential problems.
- Server and application monitoring
- Performance monitoring and notification
- Web and Database Server upgrades and maintenance
- PCI Compliance management and Threat prevention